About the Intelligence and Information Sharing core capability

To provide timely, accurate and actionable decision support information, resulting from the planning, collecting, processing, analysis and evaluation from multiple data sources, which is needed to be more proactive in anticipating hazard activity and informing mitigation, response or recovery activities. It also includes the assessment of risks, threats and hazards so that decision makers, responders, and community members can take informed action to reduce their entity’s risk and increase their resilience.

Critical Task Table 4: Agency roles mapped to the Victorian Preparedness Framework, by critical tasks within the Intelligence and Information Sharing core capability

 

Critical Task 4.1: Collaboratively identify and plan for intelligence requirements.

Agency Activity Additional alignment to critical tasks

CityLink

Complete annual training exercise to test preparedness of the Emergency Risk Management Plan, Incident Management Team and Executive Management Team involving key stakeholders to identify Critical Infrastructure requirements

1.2, 1.3, 1.6

CMAs

Advise government on regional priorities for floodplain management activities through the implementation of regional floodplain management strategies

 

DELWP

Provide analysis and advice to government regarding impacts on energy supply

4.4, 4.6

ESTA

Participate in state-wide intelligence cycle in regard to ESTA’s emergency communications information assets managed by ESTA (including Triple-Zero, 132 500 Storm, operational communications records and datasets). Including the provision of relevant information and insights based on those information assets through systems or through an Emergency Management Liaison Officer (EMLO) support to SCC upon request to facilitate state-wide emergency communications intelligence during an incident

3.2, 4.6

Foodbank

Gather and disseminate intelligence via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.3, 4.4, 4.5, 4.6, 4.7, 21.1

LSV

Maintain and operate the State Lifesaving Operations Centre (SLOC) for the purpose of:

  • dispatching and tracking of LSV Emergency response assets in line with control agency requirements
  • self-tasking to aquatic related incidents within agreed and declared area of operations
  • self-managing incidents in relation to agreed and declared area of operations including the escalation of incidents/emergencies to the appropriate control agency as required

3.1, 3.3, 3.4, 4.6

NBN Co

Monitor emergency events at local, district and state levels in collaboration with DJPR

3.2

VIFM

Provide medical death investigation, and:

  • document and record the findings and results of investigations
  • provide reports to Coroners about causes of death and the results of investigations

3.2, 4.1, 4.4, 4.5

 

Critical Task 4.2: Develop and implement effective governance, processes, and networks to improve intelligence capacity and doctrine.

No activities identified.

 

Critical Task 4.3: Develop, establish and monitor surveillance systems, integrated information sharing systems, tools and networks of trained personnel to deliver intelligence requirements.

Agency Activity Additional alignment to critical tasks

CityLink

Monitor and analyse the CityLink network, including all safety critical systems, CCTV and Automatic Incident Detection, and review procedures as required to ensure all intelligence requirements are met

4.4, 4.7

Utilise Variable Message Signs in conjunction with state partners during emergencies to display community messages on risks and emergencies

2.1, 2.3, 2.5

DELWP

Surveying and protecting threatened ecosystems, native plants and animals - provide scientific and technical advice to Lead Response agencies to minimise impact of the emergency event on high value ecosystems or species

4.4, 18.1, 18.2

Recovery Lead Agency (RecLA) to survey and mitigate risks to protect threatened bird, marsupial, aquatic and plant species affected by emergencies on land within its portfolio and provide advisory services to others

4.4, 4.5, 4.6, 16.1, 16.2

DJPR

Promote resilience through:

 
  • monitoring and surveillance programs for agricultural and environmental pests and diseases that meet State and National trade needs

16.2

  • implementation of, and compliance with traceability systems for livestock and agricultural produce
 

ESTA

Activate ESTA’s Incident Management Response protocols to prepare for an influx of Emergency calls or an increased demand on Dispatch services

 

Track and maintain a record of the progress and status of events and emergency services resources, perform welfare check and identify duress situations when appropriate

4.4

Foodbank

Develop data systems to track and analyse emerging food insecurity trends

4.4, 15.5

Gather and disseminate intelligence via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.1, 4.4, 4.5, 4.6, 4.7, 21.1

NOPSEMA

Develop and implement effective monitoring and enforcement strategies to secure compliance for occupational health and safety, well integrity and environmental management in offshore petroleum operations and offshore greenhouse gas well operations and environmental management of greenhouse gas storage activities

1.3, 16.2

 

Critical Task 4.4: Collect, collate and analyse information for current and emerging risks and hazards before, during and after an incident.

Agency Activity Additional alignment to critical tasks

AEMO

Provide information to the control agency on the extent and likely duration of major disruptions to electricity and gas supply

4.5, 4.6

ATSB

Assist where required with transport safety data recording, analysis and research, as well as foster safety awareness, knowledge and action

2.1, 21.1, 21.2

Australian Government Department of Home Affairs

The Counter Terrorism Centre is responsible for counter terrorism strategic policy, counter terrorism operational coordination and evaluation and counter terrorism capability

1.1, 3.2

AV

Undertake and participate in research to improve pre-hospital clinical skills and patient outcomes

4.5

BoM

Contribute to community hazard mapping by leading analysis of relevant meteorological and hydrological information

1.4, 2.1, 4.6

CFA

Provide key support for investigation into the causes of fire

4.6

CityLink

Monitor and analyse the CityLink network, including all safety critical systems, CCTV and Automatic Incident Detection, and review procedures as required to ensure all intelligence requirements are met

4.3, 4.7

CMAs

In partnership with support and control agencies, collect, maintain and enhance flood information

 

DELWP

Blue‑Green Algae bloom - collect data on blue-green algal blooms

 

Surveying and protecting threatened ecosystems, native plants and animals develop response options for key ecosystems and species

1.1, 1.3, 18.2

Provide access to, and analysis of, real time information and intelligence on supply disruptions and energy flows through Victoria

4.5

Energy:

 
  • advise the relevant Minister about the implications of energy supply disruptions and, in extreme outages, about reserve legislative powers to intervene in energy markets. These include the direction of energy supply or usage through Orders in Council under the Gas Industry Act 2001, the Electricity Industry Act 2000, the Fuel Emergency Act 1977 and national arrangements

4.5, 4.6, 11.2

  • provide analysis and advice to government regarding impacts on energy supply

4.1, 4.6

Floodplain management / flood:

  • provide flood mapping information and flood advice
  • provide real time access to stream flow data collection for flood warning purposes

4.5, 4.6

Surveying and protecting threatened ecosystems, native plants and animals - provide scientific and technical advice to Lead Response agencies to minimise impact of the emergency event on high value ecosystems or species

4.3, 18.1, 18.2

Recovery Lead Agency (RecLA) to survey and mitigate risks to protect threatened bird, marsupial, aquatic and plant species affected by emergencies on land within its portfolio and provide advisory services to others

4.3, 4.5, 4.6, 16.1, 16.2

Surveying and protecting threatened ecosystems, native plants and animals:

  • Recovery Coordinating Agency (RecCA) for threatened ecosystems and species, and Recovery Lead Agency (RecLA) to:
  • provide scientific and technical advice on interventions and response plans to maintain species diversity and persistence within an ecosystem

4.5

DoT

Maintain community safety and confidence through provision of warnings, facilitating network repairs and maintaining, identifying and mitigating transport related risks

2.3, 9.6

Recovery Lead Agency (RecLA) as lead government liaison between airport operators/owners and the Victorian Government and land transport network links to airports, including coordinating information regarding restoration of services and land transport network links to airports – Work with airport owners and operators and other agencies and businesses as required

4.5

DPC

 

Coordinate with Commonwealth and state and territory First Ministers’ departments on a range of security and emergency management mitigation issues

1.5, 4.5, 4.6

Coordinate with Commonwealth and state and territory First Ministers’ departments on security and emergency response matters

1.5, 4.5, 4.6

Provide information and strategic advice to the Premier, the SCRC, and relevant committees and sub-committees of Cabinet on whole-of-government:

  • security and emergency management issues
  • response activities for emergencies

1.5, 4.5, 4.6

Coordinate with Commonwealth and state and territory First Ministers’ departments on recovery matters

1.5, 4.5, 4.6

Provide information and strategic advice to the Premier, the SCRC, and relevant committees and sub-committees of Cabinet on whole-of-government relief and recovery activities following emergencies

1.5, 4.5, 4.6

EMC

Ensure the relevant Minister(s) is provided with timely and up to date information in relation to that actual or imminent occurrence of events which may lead to major emergencies, and the response to major emergencies

4.5, 4.6

EPA

As a technical support agency:

 
  • respond to and assess reports of pollution from the community, industry, government agencies and emergency services

3.2, 16.2

  • receive notifications for fish deaths, assess and triage reports, make interagency notifications, issue public information where required, and undertake a regional investigation with support of local agencies where practicable, to determine the cause of the fish death event before identification and transfer to the relevant agency for ongoing management

2.3, 4.5, 11.2, 18.2, 18.4

ESTA

Track and maintain a record of the progress and status of events and emergency services resources, perform welfare check and identify duress situations when appropriate

4.3

Foodbank

Develop data systems to track and analyse emerging food insecurity trends

4.3, 15.5

Gather and disseminate intelligence via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.1, 4.3, 4.5, 4.6, 4.7, 21.1

FRV

Provide continuous protection of life, property and the environment from the effects of fire, accidents and other hazards through investigation into the causes of fire

4.6, 7.1

ICA

Assist State and Local Governments with a wide range of disaster risk mitigation activities. Insurance industry data can assist Governments in promoting mitigation initiatives by modelling potential insurance premium reductions for constituents as a result of investment in mitigation

4.6

NBN Co

Provide an Emergency Management Liaison Officer (EMLO) to engage with the SCC and provide information and advice on the impacts of emergency events regarding nbnTM services as they effect Victoria

3.2, 4.5, 11.3

NOPSEMA

Investigate accidents, occurrences and other circumstances that may affect occupational health and safety, well integrity and environmental management of offshore petroleum operations and offshore greenhouse gas well operations and environmental management of greenhouse gas storage activities

11.1, 21.1

TSV

 

Receive notifications of notifiable occurrences/incidents/accidents in bus and maritime

3.2

Collect, analyse and report on safety data and performance

21.1, 21.2

Conduct safety audits of transport operators and determine compliance with safety requirements

21.1

Investigate and report on transport safety matters

 

Investigate incidents and accidents for compliance with transport safety legislation and take enforcement action as appropriate

21.1, 21.2, 21.3

VIFM

 

Provide medical death investigation, and:

  • document and record the findings and results of investigations
  • provide reports to Coroners about causes of death and the results of investigations

3.2, 4.1, 4.5

Undertake Disaster Victim Identification procedures including forensic pathology, anthropology, odontology, radiology and molecular biology (DNA)

8.3, 11.3

Undertake medical, toxicological, microbiological and other forensic scientific analyses related to the investigation of deaths

4.6

VMIA

Provide insurance to emergency services agencies and other agencies and departments involved in emergency management, including advising on additional insurance arrangements required to cover response activities where needed

4.5, 4.6

Provide insurance and claims support and assistance to the following agencies (and all other insured entities) to aid DTF in its role of advising the state through the relevant Minister on insurance implications for emergencies

3.2, 11.2, 11.3

VRCA

Conduct a Navigational Risk Assessment to identify current and emerging risks and hazards

 

Worksafe Victoria

 

Investigate, report and analyse information for current and emerging risks and hazards where relevant before, during and after incidents involving:

  • workplace fatalities and life threatening or serious injury
  • transport of dangerous goods and chemicals and high consequence dangerous goods and explosives
  • use, storage and handling of dangerous goods and chemicals and high consequence dangerous goods

1.3

Investigate the cause of workplace and work-related incidents including incidents in public places involving registered, licensed and prescribed equipment and at major public events where such equipment is involved in an incident including amusement structures and amusement rides. This may include collecting, collating and/or analysing information for current and emerging risks and hazards before, during and after an incident, and providing consistent and meaningful impact assessment data through a coordinated process to decision makers

11.1, 11.3

 

Critical Task 4.5: Tailor and disseminate relevant information to stakeholders.

Agency Activity Additional alignment to critical tasks

ADF

The Victoria Joint Operations Support Staff (JOSS) team is the primary point of contact for advice and facilitation on DoD support to emergency management tasks and should be consulted prior to any request

4.6

DoD bases in Victoria, commanded by the Senior ADF Officer for that base, conduct regular community engagement with local services and leaders. The Senior ADF Officer can provide advice at local level, as well as coordinate and deliver small-scale, short duration assistance in a local emergency situation (DACC1 Support)

2.1, 2.3, 3.2

Upon request, DoD will support EMV and Emergency Management agencies through the provision of personnel, advice, basing and equipment; specialist expertise, impact assessment, operations support and other capabilities for major emergencies including (but not limited to) bushfire, flood, pandemic and displacement of persons

3.2, 4.6, 10.1

AEMO

Provide information to the control agency on the extent and likely duration of major disruptions to electricity and gas supply

4.4, 4.6

Airservices Australia

Subject to its regulatory obligations, Airservices Australia may provide assistance to state agencies in other emergencies that cause or threaten to cause death or injury to persons, damage to property, harm to the environment and disruption to essential services, including:

technical advice (remote or in person) to agencies responding to or investigating aircraft fires, accidents and large flammable fuel fires in the State of Victoria

4.6

AMSA

Promote aviation and maritime search and rescue and develop associated arrangements

 

ATSB

Issue public reports on investigations, safety issues and reports on remedial safety actions

2.1, 4.6, 6.5, 21.1, 21.3, 21.5

Australian Government Department of Home Affairs

EMA operate the Australian Government Crisis Coordination Centre, which provides whole-of-government situational awareness and response options to inform national decision-making during a domestic crisis or the domestic implications of an international crisis.

This includes the coordination of physical assistance requested by a state under the Australian Government Disaster Response Plan (COMDISPLAN), as well as briefing and support to executive decision-makers in the Australian Government, the State and Territory governments and non‑government agencies

3.2, 3.3, 4.6

AV

Undertake and participate in research to improve pre-hospital clinical skills and patient outcomes

4.5

BoM

In coordination with Victorian state agencies, provide weather-related information to media, including direct broadcast via radio and the internet

2.3, 3.2

Provide expert advice for emergencies influenced by meteorological and hydrological conditions

4.6

Provide weather forecasts and meteorological and hydrological information

4.6

BRV

Advise Cabinet, relevant Committees of Cabinet and the SCRC and on strategic matters relating to recovery

4.6

CFA

Support the Controller by providing assistance, advice and information to other agencies responsible for, or involved in, recovery activities

3.2

CityLink

Provide information concerning non-sensitive commercial issues

4.6

CMAs

 

Monitor significant flood events and collect flood data in conjunction with local government

 

Provide flood advice to local government and the community in general

 

DELWP

Provide access to, and analysis of, real time information and intelligence on supply disruptions and energy flows through Victoria

4.4

DELWP

Energy:

  • advise the relevant Minister about the implications of energy supply disruptions and, in extreme outages, about reserve legislative powers to intervene in energy markets. These include the direction of energy supply or usage through Orders in Council under the Gas Industry Act 2001, the Electricity Industry Act 2000, the Fuel Emergency Act 1977 and national arrangements

4.4, 4.6, 11.2

Floodplain management / flood:

  • provide flood mapping information and flood advice
  • provide real time access to stream flow data collection for flood warning purposes

4.4, 4.6

Wildlife welfare arising from emergency events:

  • provide advice to government and emergency agencies regarding impacts of animal welfare for wildlife
 

Recovery Lead Agency (RecLA) to:

 
  • provide advice and information to Municipal councils and delegated public land managers and community groups on reforestation of native forest (not plantations). Provide advice regarding native flora and fauna, including within aquatic and terrestrial environments
 
  • survey and mitigate risks to protect threatened bird, marsupial, aquatic and plant species affected by emergencies on land within its portfolio and provide advisory services to others

4.3, 4.4, 4.6, 16.1, 16.2

Surveying and protecting threatened ecosystems, native plants and animals:

  • Recovery Coordinating Agency (RecCA) for threatened ecosystems and species, and Recovery Lead Agency (RecLA) to provide scientific and technical advice on interventions and response plans to maintain species diversity and persistence within an ecosystem

4.4

Wildlife affected by marine and freshwater pollution:

  • provide advice on appropriate management and release of wildlife from rehabilitation

4.6

Wildlife welfare arising from emergency events:

  • provide advice on appropriate management and release of wildlife from rehabilitation

4.6

DET

Provide advice and suggested resources to non‑government schools

6.1

Provide advice and support to early childhood services and non-government schools when required

3.2, 15.2

DH

Recovery Lead Agency (RecLA) responsible to provide public health (health protection) advice to councils, other agencies and the community on a range of topics including safe drinking water, safe food, safe onsite waste management, adequate washing/toilet facilities and communicable disease outbreaks

13.3, 13.4, 13.5

DJPR

Key support agency for mining and petroleum emergencies by providing expert advice for mine and quarry incidents and rescues, and petroleum/geothermal wells

3.2, 4.6

Relief Coordinating Agency (RelCA) and Relief Lead Agency (RelLA) for food and grocery supply continuity. DJPR supports food and grocery supply continuity by providing strategic and expert advice to government and emergency agencies regarding impacts on food and grocery supply/demand and prioritisation in an emergency, working with major food distribution operators.

4.6, 10.2, 10.3, 15.2, 15.7

Recovery Lead agency (RecLA) responsible to:

 
  • refer primary producers and animal owners to services. Gather information on affected primary producers and other animal owners’ properties to assess the impact, loss and damage. Relevant information will be shared with Municipal councils and appropriate agencies to aid in the coordination of recovery activities

11.1, 11.2

  • assess and monitor broad economic impacts and consequences in partnership with other agencies and Municipal councils, share information across government to inform responses and work with agencies to prioritise planned activities to minimise economic consequences

17.1, 17.2, 17.5,

  • deliver recovery programs and technical advice to primary producers, rural land managers and other animal businesses by ensuring effective communication channels between various agencies, organisations and communities, sharing local intelligence and data analysis, and providing advice on ongoing treatments

17.2, 17.5, 17.4

  • deliver recovery programs and technical advice to primary producers, rural land managers and other animal businesses by ensuring effective communication channels between various agencies, organisations and communities, sharing local intelligence and data analysis, and providing advice on ongoing treatments

17.2, 17.4, 17.5

DoT

Provide transport closure and condition information to the media and public

2.3, 9.4

Provide relevant support to other agencies in the management of emergencies including but not limited to information, expertise, specialist equipment, and facilitating access to networks

3.2, 10.1

Recovery Lead Agency (RecLA) as lead government liaison between airport operators/owners and the Victorian Government and land transport network links to airports, including coordinating information regarding restoration of services and land transport network links to airports – Work with airport owners and operators and other agencies and businesses as required

4.4

DPC

Coordinate with Commonwealth and state and territory First Ministers’ departments on a range of security and emergency management mitigation issues

1.5, 4.4, 4.6

Coordinate with Commonwealth and state and territory First Ministers’ departments on security and emergency response matters

1.5, 4.4, 4.6

Implement actions arising from the Victorian Government Cyber Security Strategy, including enhancing the cyber security resilience of Victorian Government organisations by providing cyber security threat and risk management advice

4.6

Provide advice to critical infrastructure owners and operations about potential cyber security emergency risks

4.6

Advise the Premier on his/her power to declare a State of Disaster

4.6

Provide information and strategic advice to the Premier, the SCRC, and relevant committees and sub-committees of Cabinet on whole-of-government:

  • security and emergency management issues
  • response activities for emergencies

1.5, 4.4, 4.6

Coordinate with Commonwealth and state and territory First Ministers’ departments on recovery matters

1.5, 4.4, 4.6

Provide information and strategic advice to the Premier, the SCRC, and relevant committees and sub-committees of Cabinet on whole-of-government relief and recovery activities following emergencies

1.5, 4.4, 4.6

Eastlink and Lendlease

Provide information concerning the commercial issues

4.6, 11.2, 17.1, 17.2

EMC

Provide advice to the relevant Minister(s) on any matter relating to the functions of the EMC

 

Ensure the relevant Minister(s) is provided with timely and up to date information in relation to that actual or imminent occurrence of events which may lead to major emergencies, and the response to major emergencies

4.4, 4.6

EMV

The Chief Executive is responsible for providing advice and making recommendations to the relevant Minister(s) on any issues relating to the functions of the Chief Executive, EMV, having regard where relevant to any guidance or advice provided to the Chief Executive, EMV by SCRC

3.2

EPA

 

Provide technical support in the prevention, mitigation and risk reduction of pollution and waste emergencies by applying and enforcing the Environment Protection Act, including equip government, industry and community with best practice guidance and practical tools to prevent pollution and manage waste

4.6

As a technical support agency:

 
  • provide expert advice to the Chief Health Officer on the risks of pollution and waste on public health, as required

4.6, 13.2, 13.3

  • provide advice to the control agency and support agencies on risks to the environment and public health, and the practical measures to reduce environmental and public health impacts of pollution and waste from the emergency and response activities

4.6, 13.1, 13.2

  • receive notifications for fish deaths, assess and triage reports, make interagency notifications, issue public information where required, and undertake a regional investigation with support of local agencies where practicable, to determine the cause of the fish death event before identification and transfer to the relevant agency for ongoing management

2.3, 4.4, 11.2, 18.2, 18.4

Recovery Support Agency (RecSA) to provide advice and information services to recovery agencies, Municipal councils, duty holders and community on; the environmental and public health impacts of pollution and waste, environmental clean-up methods and appropriate disposal of waste

4.6, 13.1, 13.2, 13.5

ESTA

 

Answer Triple Zero emergency calls from Telstra and activate agency responses and disseminate that information to the agencies

3.2

During significant incident, provide timely, accurate and actionable decision support information in relation to ESTA’s services

4.6

Provide timely and usable information on response to be used on public information and warnings

 

ESV

Gas:

  • Provide safety and technical advice to support overall strategies and decision making for responding to gas emergency events

4.6

Electricity:

  • Provide safety and technical advice to support overall strategies and decision making for responding to electricity emergency events

4.6

Foodbank

Gather and disseminate intelligence via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.1, 4.3, 4.4, 4.6, 4.7, 21.1

FRV

Support the controller by providing post incident assistance and advice to persons impacted by fire and other emergencies

20.6

ICA

Assist Local and State Governments during emergencies by coordinating the insurance industry’s disaster response and recovery efforts via the industry’s Catastrophe Taskforce. Provide industry with situational awareness during emergencies to ensure insurers can respond quickly and effectively in meeting the needs of governments and impacted communities

3.2

Support Local and State Government to:

 
  • brief governments on insurance coverage, claims lodgement and estimated economic impact of disaster events

4.6, 17.3

  • participate in State, Regional and Local Recovery committees to advise on insurance issues and to expedite community recovery

3.2

LSV

 

Provide aquatic risk management services including safety design services to designers and developers of swimming pools and waterways

1.1, 1.3, 1.4

Provide information and education displays at tradeshows and community events

2.1

Provide technical and reference manuals, texts, resources, and newsletters on water safety, lifesaving, life guarding, CPR and first aid

2.1

Provide subject matter expertise on water safety campaigns and public awareness communication

2.1, 2.2

Provide expert advice on aquatic risk management systems and water safety signage

2.1, 6.2

Provide vocational education and training programs such as Pool Lifeguard, first aid, oxygen equipment, and specialist areas such as Automatic External Defibrillation and aquatic and dry spinal injury management

 

Melbourne Water

Provide flood predictions to the BoM for Melbourne’s water courses for which flood warning systems have been developed

4.6

Municipal councils

Recovery Lead Agency (RecLA) to establish and manage recovery centres to provide recovery information to the emergency impacted community

15.1

NBN Co

Provide advice regarding emergency communications infrastructure

4.6

Provide an Emergency Management Liaison Officer (EMLO) to engage with the SCC and provide information and advice on the impacts of emergency events regarding nbnTM services as they effect Victoria

3.2, 4.4, 11.3

NOPSEMA

 

Promote and advise on occupational health and safety, well integrity and environmental management in offshore petroleum operations and offshore greenhouse gas well operations and environmental management of greenhouse gas storage activities

1.1, 1.5, 2.1, 4.6

Provide advice and briefings to the responsible Commonwealth Minister and relevant Minister(s), the public and the media on emergencies at or involving offshore petroleum operations and greenhouse gas storage activities

2.1, 4.6

Provide expert advice to assist other agencies who are responding to emergencies at or involving offshore petroleum operations and greenhouse gas storage activities

4.6

Cooperate with other Commonwealth, State and Territory agencies or authorities on matters relating to offshore petroleum operations and greenhouse gas storage activities

4.6

Input to strategic direction of the Commonwealth Government response to offshore petroleum incidents and greenhouse gas storage incidents

4.6

Services Australia

Provide the following services participate in the operation of community recovery centres on request of DFFH providing information in relation to Australian Government emergency payments and income support options

15.4

St John Ambulance Australia (Victoria)

Promote and provide community first aid training through public education in schools, workplaces and to the public

2.1, 6.3

Telstra

Provide advice to event organisers in regard to planning of first aid and medical service delivery at local and major events

4.6

Provide network status information via an Emergency Management Liaison Officer (EMLO) as required

3.2, 3.4

TSV

Develop policy relating to the administration of transport safety legislation

1.1

Provide information, guidance and education that promotes awareness and understanding of transport safety issues

1.1, 1.5, 2.1

Liaise with relevant agencies following incidents and accident, including, VicPol, Office of the Chief Investigator (Transport and Marine Safety Investigations), Worksafe Victoria and DoT

3.2

Provide advice and recommendations to the relevant Minister(s) on transport safety matters

4.6

VBA

Provide expert technical advice and information to consumers and the industry on building and plumbing regulatory requirements to manage building safety, including (but not limited to) private bushfire shelters)

4.6

Provide building maintenance and safety information resources to response agencies

4.6

VicPol

Responsible for registration of evacuees – in conjunction with ARC

3.1, 3.2, 15.6

VICSES

Support the multi-agency approach in the provision of advice, information, training and assistance to Municipal councils and agencies in relation to emergency management principles and practice

1.1, 1.2, 2.1, 4.6

VIFM

Provide expert forensic medical management and advice to the justice and healthcare sectors (including the Coroners Court, criminal justice agencies and healthcare providers)

3.2

Provide medical death investigation, and:

  • document and record the findings and results of investigations
  • provide reports to Coroners about causes of death and the results of investigations

3.2, 4.1, 4.4

Provide expert medical and scientific advice, including associated public health and safety policy advice, to a variety of Victorian Government departments and agencies on fatality management

1.1, 3.2

Prepare specialist reports into deaths required by the criminal justice system (terrorism, arson etc.)

4.6

Provide technical consultancy advice and operational support on fatality management to the lead agency in Coronial and in non-Coronial deaths

3.2

VMIA

Assist departments and participating bodies to establish programs to:

 
  • provide risk management advice and training to departments and participating bodies

1.6

  • provide risk management advice to the state
 

Provide services to the Victorian government on risk and insurance issues and trends

2.1, 17.3

Provide risk management support/advice to individual organisations and through emergency management forums

1.2, 1.5

Provide insurance to emergency services agencies and other agencies and departments involved in emergency management, including advising on additional insurance arrangements required to cover response activities where needed

4.4, 4.6

Provide 24/7 emergency claims support and the engagement with a third party to provide assistance during an emergency

17.2, 17.3

Provide claims management, loss adjuster and claims preparation support during and after an emergency

11.1, 11.2, 11.3, 17.2, 17.3

Recovery Support Agency (RecSA) in providing insurance and claims support and assistance to the following agencies (and all other insured entities) to aid:

  • DELWP, DoT and their related infrastructure to undertake the assessment, restoration, clean-up and rehabilitation of roads, bridges and tunnels
  • DELWP / PV in its lead role of rehabilitating, restoring and reinstating public land and assets managed directly by DELWP, and aid PV and CMAs in which DELWP supports the delivery of their responsibilities

3.2, 17.3

Provide insurance and claims support and assistance to the following agencies (and all other insured entities) to aid the state through advice to the relevant Minister on insurance implications for emergencies

4.6, 11.3

DET and DH to the extent any state schools or state health services are impacted

3.2, 17.3

Volunteer Search and Rescue Organisations

Provide advice, information, and assistance to volunteer agencies and the community in relation to emergency management principles and practice

1.1, 1.2, 2.1, 4.6

Provide information and education displays at trade shows and community events

2.1

VPC(M)

Provide marine expertise to state response agencies

3.2, 4.6

Provide maritime expertise to state recovery agencies

4.6

Manage and participate in the development of recovery management within the Melbourne Port Emergency Management Plan

4.6

VRCA

Provide shipping information to commercial and recreational vessels

 

Worksafe Victoria

 

Engage with the lead coordinating agency to provide Workcover insurance advice, information and communication

3.2

Highlight employers in impacted areas who may require support with interim financial relief from premium payments and/or provision of information and advice or assisting their workers with submitting claims

4.6

Highlight injured workers in impacted areas who are currently in receipt of weekly benefits or other supports and facilitate other means of obtaining support if necessary

 
 

Critical Task 4.6: Provide relevant and actionable intelligence and predictive assessment.

Agency Activity Additional alignment to critical tasks

ADF

 

The Victoria Joint Operations Support Staff (JOSS) team is the primary point of contact for advice and facilitation on DoD support to emergency management tasks and should be consulted prior to any request

 

Upon request, DoD will support EMV and Emergency Management agencies through the provision of personnel, advice, basing and equipment; specialist expertise, impact assessment, operations support and other capabilities for major emergencies including (but not limited to) bushfire, flood, pandemic and displacement of persons

3.2, 4.5, 10.1

AEMO

Provide information to the control agency on the extent and likely duration of major disruptions to electricity and gas supply

4.4, 4.5

Provide information and advice to the control agency regarding the impact of an emergency on electricity supply or gas and formulate management strategies in relation to incidents that threaten the technical integrity of the generation and transmission system (system security incidents)

3.2, 11.1, 11.2

Airservices Australia

 

Subject to its regulatory obligations, Airservices Australia may provide assistance to state agencies in other emergencies that cause or threaten to cause death or injury to persons, damage to property, harm to the environment and disruption to essential services, including technical advice (remote or in person) to agencies responding to or investigating aircraft fires, accidents and large flammable fuel fires in the State of Victoria

4.5

Through ANS, undertake actions in accordance with the Airport Emergency Plan at Melbourne, Essendon, Moorabbin and Avalon airports – in addition to the normal control of aircraft and the aircraft movement areas (at various times) at those airports

9.4

ATSB

Issue public reports on investigations, safety issues and reports on remedial safety actions

2.1, 4.5, 6.5, 21.1, 21.3, 21.5

Australian Government Department of Home Affairs

EMA operate the Australian Government Crisis Coordination Centre, which provides whole-of-government situational awareness and response options to inform national decision-making during a domestic crisis or the domestic implications of an international crisis. This includes the coordination of physical assistance requested by a state under the Australian Government Disaster Response Plan (COMDISPLAN), as well as briefing and support to executive decision-makers in the Australian Government, the State and Territory governments and non‑government agencies

3.2, 3.3, 4.5

BoM

Contribute to community hazard mapping by leading analysis of relevant meteorological and hydrological information

1.4, 2.1, 4.4

Provide expert advice for emergencies influenced by meteorological and hydrological conditions

4.5

Provide weather forecasts and meteorological and hydrological information

4.5

BRV

Advise Cabinet, relevant Committees of Cabinet and the SCRC and on strategic matters relating to recovery

4.5

CFA

Provide key support for investigation into the causes of fire

4.4

CityLink

Provide information concerning non-sensitive commercial issues

4.5

CMAs

 

Advise local government and other authorities on planning permit referrals, building issues and infrastructure management within floodplains

 

Assist local government, the BoM and DELWP, facilitate the development, maintenance and upgrading of regional flood warning systems

 

Support response agencies at the regional level through the provision of flood advice, including flood extent and severity during major flood events

 

DELWP

Blue-Green Algae bloom:

 
  • coordinate state-wide blue-green algae management activities

3.2

  • provide advice to government and emergency management agencies regarding the impacts of algal blooms on drinking water supplies and/or recreational water bodies
 

Energy:

 
  • advise the relevant Minister about the implications of energy supply disruptions and, in extreme outages, about reserve legislative powers to intervene in energy markets. These include the direction of energy supply or usage through Orders in Council under the Gas Industry Act 2001, the Electricity Industry Act 2000, the Fuel Emergency Act 1977 and national arrangements

4.4, 4.5, 11.2

  • provide analysis and advice to government regarding impacts on energy supply

4.1, 4.4

Floodplain management / flood:

  • provide flood mapping information and flood advice
  • provide real time access to stream flow data collection for flood warning purposes

4.4, 4.5

Mapping and information services - support to emergency response agencies by providing digital and spatial information and services, and topographical mapping, both hardcopy and electronic

3.2

Reticulated water and wastewater (sewerage) services:

  • administer provisions in the Water Act 1989 and water corporation obligations in the Statement of Obligations
 

Lead agency responsible to provide strategic and expert advice on wildlife welfare

 

Wildlife affected by marine and freshwater pollution:

  • provide advice on appropriate management and release of wildlife from rehabilitation

4.5

Wildlife welfare arising from emergency events:

  • provide advice on appropriate management and release of wildlife from rehabilitation

4.5

DJPR

Key support agency for mining and petroleum emergencies by providing expert advice for mine and quarry incidents and rescues, and petroleum/geothermal wells

3.2, 4.5

Relief Coordinating Agency (RelCA) and Relief Lead Agency (RelLA) for food and grocery supply continuity. DJPR supports food and grocery supply continuity by providing strategic and expert advice to government and emergency agencies regarding impacts on food and grocery supply/demand and prioritisation in an emergency, working with major food distribution operators.

4.5, 10.2, 10.3, 15.2, 15.7

DPC

 

Coordinate with Commonwealth and state and territory First Ministers’ departments on a range of security and emergency management mitigation issues

1.5, 4.4, 4.5

Coordinate with Commonwealth and state and territory First Ministers’ departments on security and emergency response matters

1.5, 4.4, 4.5

Implement actions arising from the Victorian Government Cyber Security Strategy, including enhancing the cyber security resilience of Victorian Government organisations by providing cyber security threat and risk management advice

4.5

Provide advice to critical infrastructure owners and operations about potential cyber security emergency risks

4.5

Advise the Premier on his/her power to declare a State of Disaster

4.5

Provide information and strategic advice to the Premier, the SCRC, and relevant committees and sub-committees of Cabinet on whole-of-government:

  • security and emergency management issues
  • response activities for emergencies

1.5, 4.4, 4.5

Coordinate with Commonwealth and state and territory First Ministers’ departments on recovery matters

1.5, 4.4, 4.5

Provide information and strategic advice to the Premier, the SCRC, and relevant committees and sub-committees of Cabinet on whole-of-government relief and recovery activities following emergencies

1.5, 4.4, 4.5

Eastlink and Lendlease

Provide information concerning the commercial issues

4.5, 11.2, 17.1, 17.2

EMC

Ensure the relevant Minister(s) is provided with timely and up to date information in relation to that actual or imminent occurrence of events which may lead to major emergencies, and the response to major emergencies

4.4, 4.5

EPA

 

Provide technical support in the prevention, mitigation and risk reduction of pollution and waste emergencies by applying and enforcing the Environment Protection Act, including equipping government, industry and community with best practice guidance and practical tools to prevent pollution and manage waste

4.5

As a technical support agency:

 
  • provide expert advice to the Chief Health Officer on the risks of pollution and waste on public health, as required

4.5, 13.2, 13.3

  • provide advice to the control agency and support agencies on risks to the environment and public health, and the practical measures to reduce environmental and public health impacts of pollution and waste from the emergency and response activities

4.5, 13.1, 13.2

Recovery Support Agency (RecSA) to provide advice and information services to recovery agencies, Municipal councils, duty holders and community on; the environmental and public health impacts of pollution and waste, environmental clean-up methods and appropriate disposal of waste

4.5, 13.1, 13.2, 13.5

Provide a technical support agency role through approvals under the Environment Protection Act

13.2, 13.3

ESTA

 

Participate in state-wide intelligence cycle in regard to ESTA’s emergency communications information assets managed by ESTA (including Triple-Zero, 132 500 Storm, operational communications records and datasets). Including the provision of relevant information and insights based on those information assets through systems or through an Emergency Management Liaison Officer (EMLO) support to SCC upon request to facilitate state-wide emergency communications intelligence during an incident

3.2, 4.1

During significant incident, provide timely, accurate and actionable decision support information in relation to ESTA’s services

4.5

ESV

Gas - Provide safety and technical advice to support overall strategies and decision making for responding to gas emergency events

4.5

Electricity- Provide safety and technical advice to support overall strategies and decision making for responding to electricity emergency events

4.5

Foodbank

 

Track, assess and determine ongoing and changing food relief intelligence, trends and requirements across the state via regular surveys, data mapping, and strong, established communication pathways with the charity sector and agency partners

4.7, 21.1, 21.2

Gather and disseminate intelligence via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.1, 4.3, 4.4, 4.5, 4.7, 21.1

FRV

Provide continuous protection of life, property and the environment from the effects of fire, accidents and other hazards through investigation into the causes of fire

4.4, 7.1

ICA

Assist State and Local Governments with a wide range of disaster risk mitigation activities. Insurance industry data can assist Governments in promoting mitigation initiatives by modelling potential insurance premium reductions for constituents as a result of investment in mitigation

4.4

Support Local and State Government to brief governments on insurance coverage, claims lodgement and estimated economic impact of disaster events

4.5, 17.3

provide governments and elected members a rapid issues escalation process

 

LSV

Maintain and operate the State Lifesaving Operations Centre (SLOC) for the purpose of:

  • dispatching and tracking of LSV Emergency response assets in line with control agency requirements
  • self-tasking to aquatic related incidents within agreed and declared area of operations
  • self-managing incidents in relation to agreed and declared area of operations including the escalation of incidents/emergencies to the appropriate control agency as required

3.1, 3.3, 3.4, 4.1

Melbourne Water

Provide flood predictions to the BoM for Melbourne’s water courses for which flood warning systems have been developed

4.5

NBN Co

Provide advice regarding emergency communications infrastructure

4.5

Contribute to the SCC situation reports and National Impact Assessment Model data

 

NOPSEMA

 

Promote and advise on occupational health and safety, well integrity and environmental management in offshore petroleum operations and offshore greenhouse gas well operations and environmental management of greenhouse gas storage activities

1.1, 1.5, 2.1, 4.5

Provide advice and briefings to the responsible Commonwealth Minister and relevant Minister(s), the public and the media on emergencies at or involving offshore petroleum operations and greenhouse gas storage activities

2.1, 4.5

Provide expert advice to assist other agencies who are responding to emergencies at or involving offshore petroleum operations and greenhouse gas storage activities

4.5

Cooperate with other Commonwealth, State and Territory agencies or authorities on matters relating to offshore petroleum operations and greenhouse gas storage activities

4.5

Input to strategic direction of the Commonwealth Government response to offshore petroleum incidents and greenhouse gas storage incidents

4.5

St John Ambulance Australia (Victoria)

Provide advice to event organisers in regard to planning of first aid and medical service delivery at local and major events

4.5

TSV

Provide advice and recommendations to the relevant Minister(s) on transport safety matters

4.5

VBA

Provide expert technical advice and information to consumers and the industry on building and plumbing regulatory requirements to manage building safety, including (but not limited to) private bushfire shelters)

4.5

Provide building maintenance and safety information resources to response agencies

4.5

VICSES

Support the multi-agency approach in the provision of advice, information, training and assistance to Municipal councils and agencies in relation to emergency management principles and practice

1.1, 1.2, 2.1, 4.5

VIFM

Undertake medical, toxicological, microbiological and other forensic scientific analyses related to the investigation of deaths

4.4

Prepare specialist reports into deaths required by the criminal justice system (terrorism, arson etc.)

4.5

VMIA

 

Assist departments and participating bodies to establish programs to act as insurer for, or provide insurance services, and ultimately resilience, to departments and participating bodies

19.5

Provide insurance to emergency services agencies and other agencies and departments involved in emergency management, including advising on additional insurance arrangements required to cover response activities where needed

4.4, 4.5

Provide insurance and claims support and assistance to the following agencies (and all other insured entities) to aid the state through advice to the relevant Minister on insurance implications for emergencies

4.5, 11.3

VPC(M)

Provide maritime expertise to state recovery agencies

4.5

Manage and participate in the development of recovery management within the Melbourne Port Emergency Management Plan

4.5

VRCA

Provide aids to Navigation (Marine Safety Infrastructure) to enhance navigational safety

 

Worksafe Victoria

Highlight employers in impacted areas who may require support with interim financial relief from premium payments and/or provision of information and advice or assisting their workers with submitting claims

 

4.5

 

Critical Task 4.7: Systematically review and adjust the intelligence cycle.

Agency Activity Additional alignment to critical tasks

CityLink

Monitor and analyse the CityLink network, including all safety critical systems, CCTV and Automatic Incident Detection, and review procedures as required to ensure all intelligence requirements are met

4.3, 4.4

Foodbank

Track, assess and determine ongoing and changing food relief intelligence, trends and requirements across the state via regular surveys, data mapping, and strong, established communication pathways with the charity sector and agency partners

4.6, 21.1, 21.2

Gather and disseminate intelligence via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.1, 4.3, 4.4, 4.5, 4.6, 21.1

Melbourne Water

Continue to develop the flood monitoring system for Melbourne Water’s waterway management district

 

Volunteer Search and Rescue Organisations

Provide advice, information, and assistance to volunteer agencies and the community in relation to emergency management principles and practice

1.1, 1.2, 2.1, 4.5

VPC(M)

Provide marine expertise to state response agencies

3.2, 4.5