Operational Reviews

The sector undertakes a range of assurance activities to identify lessons.  In most cases, multiple activities will be undertaken concurrently. 

Assurance activities include: 

• Reviews: Reviews are used to identify insights from specific incidents/events that were unique or to explore gaps in policy or practice and may be planned or ad hoc. 
• Debriefs: Formal debriefs and After Action Reviews (AARs) gather observations at the end of a shift/event/incident/program. 
• Monitoring: Real time monitoring is a process of monitoring operational performance, systems and processes during an incident/event, aimed at promoting continuous improvement. 
• Individual observations: all emergency management personnel able to share observations, lessons and initiatives at all times.

Reviews are typically undertaken to:

• Analyse a specific incident or period of emergency
• Investigate causation or other circumstances related to an incident
• Evaluate performance
• Explore a specific theme.

Reviews identify key lessons and are used to inform decisions and treatment options. Reviews can be led, coordinated or requested by agencies, departments, EMV or IGEM. 

This page includes operational reviews that have been commissioned or conducted by EMV and for the Emergency Management Operational Reviews click here. (External link)