Victoria has an integrated warning system which provides information and warnings to community through a range of channels. This includes:
- VicEmergency website
- VicEmergency Facebook channel
- VicEmergency Twitter channel
- VicEmergency Hotline 1800 226 226
- VicEmergency app (Download from the App Store or Google Play )
- More than 60 emergency broadcasters
- Emergency Alert telephone alerting (phone alert)
You should always use more than one channel to seek information about emergencies. You should not rely on an official warning to act. Emergencies can start quickly and threaten you within minutes.
Emergency broadcasters have signed a memorandum of understanding with the Victorian Government that they will broadcast emergency information. If necessary, emergency broadcasters will interrupt regular programing to broadcast warnings. Emergency broadcasters include ABC, SkyNews TV, commercial and designated community radio stations. Warnings and emergency information is provided to other media outlets so they can promote this information through their channels as they see fit.
Emergency Alert (phone alerting system)
Emergency alert is a warning system that is used to send people a voice message to landline telephones and a text message to mobile phones. You may receive an emergency alert if your billing address is in a specific location (identified by emergency services) or if your mobile phone has recently used a phone tower in the area. Emergency alert is not used in all emergency circumstances by emergency services, and its use depends on the nature of the incident. You will not receive an emergency alert if you do not have service or your phone is turned off.
Community Alert Sirens
Victoria has 46 community alert sirens. These sirens are sounded for five minutes when there is an emergency threatening the community. If you hear a siren you should seek further information immediately.
You can look at the locations of community alert sirens here: www.cfa.vic.gov.au/warnings-restrictions/community-alert-sirens
Download the Warnings and Emergency Information A3 Poster (PDF 4 MB)
VicEmergency channels provide a centralised location for Victorians to access timely emergency information and warnings.
The Victorian Government has formal arrangements for the broadcast of emergency warnings and information to the community.
The Victorian Warning Arrangements was established to provide emergency response agencies with a coordinated and consistent direction to provide information and/or warnings to inform the Victorian community of a potential or actual emergency event.
The State of Victoria, Australia provides emergency warnings and other emergency data as one of the ways you can inform yourself in relation to emergency incidents and activities in Victoria, however emergency information is often collated and provided under challenging conditions and time frames.
There are various ways warnings can be accessed. These include receiving warnings in languages other than English, and provisions for people who are deaf, hard of hearing or speech impaired.
Community alert sirens are used as part of Victoria’s warning system for emergencies – including flood, fire and storm.