Reviews and Lessons Management

Lessons management involves the identification and learning of lessons captured through assurance activities (including debriefing, monitoring and reviews) occurring before, during and after emergencies.

This process of moving from identifying to learning lessons is guided by the lessons management life cycle within the EM-LEARN Framework, which aims to provide a shared understanding of what lessons management means for the Victorian Emergency Management sector.  


Lessons Management Life Cycle


Lessons management framework (EM-LEARN)

In November 2015, Victoria’s first sector-wide lessons management framework, EM-LEARN, was approved. This framework further supports the development of a culture of continuous improvement and outlines a model for lessons management and how it will be implemented into the sector, particularly operational activities initially.

Learning as One – Victoria’s page for lessons

In August 2017, the Operational Assurance and Learning Arrangements was approved by the State Review Team and State Coordination Team. These arrangements outline how state level / multi-agency lessons will be identified and learned. Lessons on this page have been identified using this process.

Emergency Management Operational Reviews

The Emergency Management Operational Review is a summary of the operational activities undertaken by Victoria’s emergency management personnel.

Operational Reviews

The sector undertakes a range of assurance and learning activities, particularly reviews to identify and learn lessons.