Role statement - Victorian Managed Insurance Authority

Assist departments and participating bodies to establish programs to:

• identify, quantify and manage risks

1.2, 1.4

• monitor risk management by departments and participating bodies

• provide risk management advice and training to departments and participating bodies

• provide risk management advice to the state

• act as insurer for, or provide insurance services, and ultimately resilience, to departments and participating bodies  

Provide services to the Victorian government on risk and insurance issues and trends

2.1, 4.5, 17.3

Provide risk management support/advice to individual organisations and through emergency management forums

1.2, 1.5, 4.5

Provide insurance to emergency services agencies and other agencies and departments involved in emergency management, including advising on additional insurance arrangements required to cover response activities where needed

4.4, 4.5, 4.6

Provide insurance for the Emergency Resource Providers Support Scheme for response preparedness to enable use of private resources for emergency response

3.2, 17.3

Provide 24/7 emergency claims support and the engagement with a third party to provide assistance during an emergency

4.5, 17.2, 17.3

Provide claims management, loss adjuster and claims preparation support during and after an emergency 

4.5, 11.1, 11.2, 11.3, 17.2, 17.3

Provide insurance and insurance market insights advice during an emergency 

11.3, 17.1

Lead Response Support Agency (RSA) for the functional area of insurance and risk advice

Table 10: Support agencies for response

Relief Coordinating Agency (RelCA) for Insurance and claims support during an emergency, and Relief Lead Agency (RelLA) for insurance and claims management advice and support for departments and participating agencies

Table 12: Relief coordination

Recovery Support Agency (RecSA) in providing insurance and claims support and assistance to the following agencies (and all other insured entities) to aid:

• ICA in its role as lead coordinator to link insurance advice or information to relevant recovery activities

Table 15: Recovery coordination: Social environment

• DTF in its role to coordinate the insurance industry response, information, advice and government liaison

• DELWP, DoT and their related infrastructure to undertake the assessment, restoration, clean-up and rehabilitation of roads, bridges and tunnels

3.2, 4.5, 17.3

Table 17: Recovery coordination: Built environment

• DELWP / PV in its lead role of rehabilitating, restoring and reinstating public land and assets managed directly by DELWP, and aid PV and CMAs in which DELWP supports the delivery of their responsibilities

3.2, 4.5, 17.3

Table 18: Recovery coordination: Natural environment

Recovery Lead Agency (RecLA) to manage insurance claims relating to State Government assets damaged or destroyed in an emergency and any insured legal liability claims against state agencies

17.3

Table 17: Recovery coordination: Built environment

Recovery Lead Agency (RecLA) to provide insurance and claims management advice and support for Departments and participating agencies during an emergency

Table 17: Recovery coordination: Built environment

Provide insurance and claims support and assistance to the following agencies (and all other insured entities) to aid:

• DTF in its role of advising the state through the relevant Minister on insurance implications for emergencies

3.2, 4.4, 11.2, 11.3

• the state through advice to the relevant Minister on insurance implications for emergencies

• DET and DH to the extent any state schools or state health services are impacted