Role statement - Australian Red Cross

Coordinate and provide relief services to ensure communities are effectively supported

3.1

Relief Coordinating Agency (RelCA) and Relief Lead Agency (RelLA) to coordinate food and water for emergency relief e.g. catering in emergency relief centres and emergency relief packs to isolated communities, where agreed, at the local, regional and state level

15.2

Table: 12 Relief coordination

Relief Coordinating Agency (RelCA) and Relief Lead Agency (RelLA) for reconnecting family and friends, as well as Relief Support Agency (RelSA) to support VicPol to operate Register.Find.Reunite in relief centres, enquiry centres or online, to reconnect people with family, friends and their communities

3.2, 15.6

Table 12: Relief coordination

Relief Support Agency (RelSA) to support DJPR to ensure food and grocery supply continuity and planning operations with major food distribution operators.

Table 12: Relief coordination

Relief Lead Agency (RelLA) to provide psychosocial support in the form of personal support (psychological first aid and emotional and spiritual care) to communities via relief centres and through community outreach programs.

Table 12: Relief coordination

Provide well-coordinated, integrated and timely assistance to meet the immediate health, wellbeing and essential needs of affected communities, during and immediately after an emergency event, to support social cohesion and build resilience 

15.2, 15.3

Recovery Support Agency (RecSA) to support DFFH to provide personal support (psychological first aid) in relief and recovery centres and through community outreach

3.2, 15.2, 15.3

Table 15: Recovery coordination: Social environment

Support Municipal councils through advice, guidance and connections to individuals and organisations that can provide additional support to affected persons

3.2, 20.5

Equip community members with resources and link them to appropriate services to support long-term recovery and wellbeing. Advocate for community needs through the provision of recovery planning and policy advice

20.1, 20.4

Recovery Support Agency (RecSA) to support DJCS to organise public appeals when requested, through collecting monetary donations for state-led public appeals

3.2, 20.3

Table 14: Recovery coordination: For services across all environments

Recovery Support Agency (RecSA) to support DH to provide advice on wellbeing in recovery

Table 15: Recovery coordination: Social environment

Recovery Support Agency (RecSA) to support Municipal councils to provide and staff recovery/information centres

Table 14: Recovery coordination: For services across all environments

Recovery Support Agency (RecSA) for the coordination of spontaneous volunteers

Table 14: Recovery coordination: For services across all environments