Foodbank Victoria is the leading provider of emergency food and through Foodbank’s mission, delivers the most food to the most Victorians in need in the most effective way. In times of emergency and natural disasters such as fires, pandemics, floods and cyclones, Foodbank is involved through the provision of disaster relief food, water and key personal care supplies, through a collaborative effort with multiple agencies, to affected communities and during their recovery phase.



Critical task alignment / activity source



Development and implementation of business continuity plans and increase in demand plans for major emergencies

1.1, 1.3


Maintain a high level of preparedness for emergencies that may affect the availability of food and other essential materials for affected communities



Implementation and continuation of programs, such as Farms to Families Pop-Up Market Program and The Breakfast in Schools Program, to minimise risks, such as malnutrition, in identified communities that may be at greater risk from the effects of a major emergency

1.3, 1.4


Development of data systems to track and analyse emerging food insecurity trends

4.3, 4.4, 15.5


Response (including Relief)


Foodbank leads, with the support of its partner agencies and charity partners, the identification of essential supplies for distribution to affected communities

3.2, 10.2


Foodbank with the support of its partner agencies and supply networks identifies, sources and supplies essential food items for responder agencies e.g. providing bottled water to emergency services volunteers

3.2, 10.1, 10.3


Support and liaise with ARC, ADF and other partner agencies in their relief and recovery efforts through the provision of logistical support where possible

3.2, 10.1, 10.3


Liaise with partner agencies, supply networks and charity partners to obtain goods and essential materials identified for affected communities, and co-ordinate the distribution as required

3.2, 10.4


Co-ordinates logistical arrangements for the provision of materials from Foodbank Victoria’s warehouses and managed facilities to support responder agencies and throughout affected communities



Manage the operation and administration of Foodbank Victoria’s warehouses and other managed facilities



Provide additional volunteers and staff to assist in the increase in demand for services provided by Foodbank Victoria including logistical support, food relief operations and administration

3.2, 10.1, 10.2, 10.3


The ongoing sourcing of, provision and distribution of food relief to affected communities via its network of food donors, transporters, agency and charity partners and through its Farms to Families Pop-Up Market program

3.2, 10.2, 10.3, 15.2


Provision of essential material aid (e.g. food, water, key personal care items) to charity partners in response to an increase in demand due to major emergency

3.2, 15.2


Foodbank Victoria is the co-lead agency with the Salvation Army to provide essential material aid (non-food items) to emergency affected persons specifically key personal care items including toilet paper, soap, sanitary supplies

10.2, 15.2, 20.5


Co-ordination, supply and distribution of the Breakfast in Schools Program for participating schools as required, including the continuation of the program during school restrictions

3.2, 10.2, 15.2,
15.5, 20.4




For recovery activities, refer directly to the agency for further information.


Assurance and Learning


Foodbank Victoria tracks, assesses and determines ongoing and changing food relief intelligence, trends and requirements across the state via regular surveys, data mapping, and strong, established communication pathways with the charity sector and agency partners

4.6, 4.7, 21.1, 21.2


Ongoing intelligence gathering and dissemination via surveys, face to face and online communication, information newsletters with charity and agency partners to determine supply and demand trends to meet ongoing food relief requirements and efforts in disaster affected areas

4.1, 4.3, 4.4, 4.5,
4.6, 4.7, 21.1