VicTrack owns Victoria’s rail transport land, assets and infrastructure. A core function of VicTrack is the provision of telecommunications services and network infrastructure that supports public transport and the movement of freight; these services and network infrastructure are the backbone to public transport customer information, ticketing systems, driver communications and other network critical systems.


Activity Critical task alignment / activity source

Identify and remove or reduce risks on rail reserves, other than operational corridors allocated to transport franchise operators or leased to third parties


Participate in emergency management and resilience networks and forums

1.2, 1.6

Undertake resilience improvement activities


Maintain certain radio and telecommunication services that support public transport, other than services managed by DTP or the transport franchise operators

3.3, 3.4

Response (including Relief)

Activity Critical task alignment / activity source

Provide professional engineering and technical advice to control agencies (public transport telecommunications, communications, level crossings and infrastructure)  

3.2, 9.6


Activity Critical task alignment / activity source

Repair, recover and provide alternative public transport telecommunications services in times of system outages, other than services managed by DTP or transport franchise operators 

19.6, 19.7

Recovery Support Agency (RecSA) to DEECADTP and Councils to assist in the assessment and restoration, clean-up and rehabilitation of rail crossings, rail corridor networks, bridges, tunnels and culverts asset managers are directly responsible for managing.

Table 17: Recovery coordination: Built environment

Support DGS to assist with telecommunications asset reinstatement 

3.2, 19.7

Support DTP to restore tram, bus, rail services 

3.2, 19.7

Assurance and Learning

For assurance and learning activities, refer directly to the agency for further information.