Role statement - Victorian Managed Insurance Authority

The Victorian Managed Insurance Authority (VMIA) is a statutory body and has the dual role of providing risk management and insurance to government departments and authorities. VMIA is mandated under the Victorian Managed Insurance Authority Act 1996.



Critical task alignment / activity source



In accordance with the Act, VMIA’s role is to assist departments and participating bodies to establish programs:


●  for the identification, quantification and management of risks

1.2, 1.4


●  to monitor risk management by departments and participating bodies

1.5, 1.6


●  to provide risk management advice and training to departments and participating bodies

1.6, 4.5


●  to provide risk management advice to the state



●  to act as insurer for, or provide insurance services, and ultimately resilience, to departments and participating bodies

4.6, 19.5


VMIA also provides services to the Victorian government on risk and insurance issues and trends

2.1, 4.5, 17.3


Provides risk management support/advice to individual organisations and through emergency management forums

1.2, 1.5, 4.5


Provides insurance to emergency services agencies and other agencies and departments involved in emergency management, including advising on additional insurance arrangements required to cover response activities where needed

4.4, 4.5, 4.6


Response (including Relief)


Provides insurance for the Emergency Resource Providers Support Scheme for response preparedness to enable use of private resources for emergency response

3.2, 17.3


Provides 24/7 emergency claims advice and the engagement with a third party to provide assistance during an emergency

4.5, 17.2, 17.3


Provides claims management, loss adjuster and claims preparation support during and after an emergency

4.5, 11.1, 11.2,
11.3, 17.2, 17.3


Provides insurance and insurance market insights advice during an emergency

11.3, 17.1


VMIA is the lead Response Support Agency (RSA) for the functional area of insurance and advice, as shown in the Response Support table (Table 10)





VMIA is responsible for the management of insurance claims relating to State Government assets damaged or destroyed in an emergency and any insured legal liability claims against state agencies



VMIA provides insurance and claims advice, support and assistance to the following agencies (and all other insured entities) to aid in the delivery of their respective recovery activities including:


●  DoT in its role of restoring major arterial roads, bridges and tunnels, tram, bus and rail services

3.2, 4.5, 17.3


●  DELWP/PV in its role of restoring, clearing and rehabilitation of public land and assets managed directly by DELWP, PV or CMAs

3.2, 4.5, 17.3


●  DTF in its role of advising the state through the relevant Minister on insurance implications for emergencies

3.2, 4.4, 11.2, 11.3


●  advising the state through the relevant Minister on insurance implications for emergencies

4.5, 4.6, 11.3


●  DET and DHHS to the extent any state schools or state health services are impacted

3.2, 4.5, 17.3


Assurance and Learning


For assurance and learning activities, refer directly to the agency for further information.