Victorian Emergency Operations Handbook


In recent years, Victoria has been working to develop and document processes for the management of major emergencies in Victoria.

The Victorian Emergency Operations Handbook summarises the operational management structures and systems used by agencies and government departments for preparedness, readiness and response to major emergencies in Victoria.

Although this handbook focusses on the management of major emergencies, the principles and concepts can apply to all emergencies in Victoria. To achieve a coordinated response to an emergency, each agency must work together to understand the systems, structures, resources, capabilities and statutory obligations of the other agencies.

This handbook is an important reference for all those involved in managing major emergencies in Victoria. It is particularly relevant for those involved in Incident Management. Consistent with an all emergencies approach, the handbook includes chapters on specific hazards, discussing factors that are unique and must be considered in managing them. This version includes State Emergency Management Plan (SEMP) changes.


The purpose of this handbook is to provide emergency personnel with a convenient reference to the key agency structures and systems required to undertake effective and safe incident management operations in Victoria.

It is important to note that the handbook is a subordinate document to the SEMP, procedures produced by the Emergency Management Commissioner (EMC) and to all other agency procedures, plans and manuals.

At the time of printing, the handbook is consistent with these procedures, plans and manuals. However, the overarching procedures, plans and manuals always remain the primary reference documents.

Part 1 of this handbook provides the overarching operational arrangements in Victoria for the management of major emergencies. The following sections provide hazard specific information with Part 2 describing bushfire related arrangements and Part 3 covering the arrangements for flood and storm.

State of Victoria, 2020
Date of Publication


You may need Adobe® Acrobat® Reader or Libre Office to view the document(s) on this page.

Get Adobe® Acrobat® Reader (External link)

Get Libre Office (External link)


If you would like to receive this publication in a more accessible format, you can request it via our feedback form.