Emergency Management Operational Review 2017-18

Executive summary

The Emergency Management Operational Review 2017–18 (Operational Review) is part of an ongoing cycle of learning and improvement, and aims to highlight good practice, changes and improvements that have occurred across the Victorian emergency management sector during 2017–18.

Assurance and learning activities occur throughout the year and the outcomes of these activities are then collated to analyse and identify good practice and opportunities for learning and improvement. These insights are then available in the Operational Review to Departments, agencies, teams and committees to inform any continuous improvement activities.

The scope of this report includes operational activities within the financial year with input from the State Review Team (SRT) which has representatives from more than 17 organisations.

The SRT is Victoria’s governance group that provides guidance and advice on lessons management, assurance and learning activities and the identification of state level/multi-agency lessons. The SRT’s primary objective is to promote consistent sector wide continuous improvement in a coordinated and effective manner.

Organisations that are members of the SRT and supported the development of this report include:

  • Ambulance Victoria (AV)
  • Australian Red Cross (ARC)
  • Country Fire Authority (CFA)
  • Department of Economic Development, Jobs, Transport and Resources (DEDJTR)
  • Department of Environment, Land, Water and Planning (DELWP)
  • Department of Health and Human Services (DHHS)
  • Emergency Management Victoria (EMV)
  • Environmental Protection Authority (EPA)
  • Emergency Services Telecommunication Authority (ESTA)
  • Inspector-General for Emergency Management (IGEM)
  • Life Saving Victoria (LSV)
  • Local Government Victoria (LGV)
  • Metropolitan Fire Brigade (MFB)
  • Municipal Association of Victoria (MAV)
  • VicRoads
  • Victoria Police (VicPol)
  • Victoria State Emergency Service (VICSES)
  • Other agencies and departments as required.

The Operational Review includes a narrative, insights and lessons, and case studies highlighting the broad range of emergency management operational activity that occurred during the financial year. This includes the range and diversity of activities that have been experienced and the high level of support the entire sector provides to ensure ‘safer and more resilient communities’.

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