Following a natural disaster, impacted local councils should first contact their insurance provider to discuss whether assets are covered under their insurance arrangements prior to seeking assistance from DTF under the NDFA/NDRRA.

Usually, local councils lodge a claim for reimbursement of expenses incurred immediately before, during or after an event, or throughout the recovery and rebuilding process (within the allowable time period).

The guidance and templates below provide further information on the types of expenditure that are eligible as well as the roles and responsibilities for local councils, DTF, DHHS and VicRoads.

To access the Automated Claims Management System (External link) (ACMS) you must be a registered user. Contact DTF on (03) 8684 7948 or  (External link) further information.


Advance payment process for local councils 

Counter Disaster Operations guidance for local councils 

Eligibility Approval Form Template for local councils 

Overview of NDFA roles and responsibilities (councils) 

Reinstatement of essential public assets guidance for local councils 

Relief and recovery activities guidance for local councils 

Salaries and wages guidance for local councils 

Supporting documentation required with NDFA claims (local councils)