The value of volunteers, volunteering and volunteerism


Safer and more resilient communities in Victoria rely heavily on community based service delivery, and fit for purpose people who lead, facilitate and enable community connection, coordination and capability. 

The gap 

There are currently no comprehensive tools, methods or models to calculate, fully understand nor effectively communicate the social, economic, environmental and cultural value of emergency management volunteers, volunteering or volunteerism. There is also no way to capture the value a volunteer receives as part of the value chain, nor how to quantify the importance of a culture that supports volunteerism. Finally, the contribution and value to government, business, community and agencies is difficult to comprehensively quantify and fully capture.

The solution

EMV in collaboration with a Volunteer Consultative Forum (VCF) Reference Group are working on a project to design and develop a model and products that will capture, quantify, validate and communicate the social, economic, environmental and cultural value of Victoria’s emergency management volunteers. The model and products will assist in capturing value created, and relating that to value realisation within communities, business, government and agencies.

This project has been endorsed by the VCF, and the preliminary findings will be published in the Interim Report, due for release in August 2017. The Interim Report will be available on the EMV website once released.

For further information download the Fact Sheet (External link)